Are you having trouble answering phone calls on your Mac? Do you keep missing important calls because your iPhone doesn’t ring on your Mac? If you’re experiencing this issue, you’re not alone. Many Apple users have reported that their iPhone calls are not ringing on their Mac.
In this article, we’ll provide you with a comprehensive guide to troubleshoot this issue. By following these steps, you can fix iphone calls not ringing on mac and never miss an important call again.
Check iPhone and Mac Settings
The first step in troubleshooting this issue is to check your iPhone and Mac settings. Sometimes, the issue can be as simple as a wrong setting that needs to be adjusted. Follow these steps to check your settings:
Checking iPhone settings
- Open the Settings app on your iPhone.
- Tap on “Phone.”
- Tap on “Calls on Other Devices.”
- Make sure “Allow Calls on Other Devices” is turned on.
- Make sure your Mac is listed under “Allow Calls On” and that the toggle next to it is turned on.
Checking Mac settings
- Open the FaceTime app on your Mac.
- Click on “FaceTime” on the menu bar at the top of your screen.
- Click on “Preferences.”
- Make sure “Calls From iPhone” is turned on.
- Make sure your iPhone is listed under “You Can Be Reached By FaceTime At” and that the toggle next to it is turned on.
By following these steps, you can ensure that your iPhone and Mac settings are correctly configured for calls to ring on your Mac. However, if the issue persists, move on to the next step in troubleshooting.
Update Software
Another common cause of this issue is outdated software. Apple regularly releases software updates to fix bugs and improve performance. Follow these steps to update your iPhone and Mac software:
Update iPhone software
- Open the Settings app on your iPhone.
- Tap on “General.”
- Tap on “Software Update.”
- If an update is available, tap “Download and Install.”
Make sure your iPhone is connected to a Wi-Fi network and has enough battery life to complete the update. Once the update is complete, check if the issue is resolved.
Update Mac software
- Click on the Apple menu in the top-left corner of your screen.
- Click on “System Preferences.”
- Click on “Software Update.”
- If an update is available, click “Update Now.”
Make sure your Mac is connected to a Wi-Fi network and has enough battery life to complete the update. Once the update is complete, check if the issue is resolved.
By following these steps, you can ensure that your iPhone and Mac software is up to date, and any bugs causing the issue are fixed. If the issue persists, move on to the next step in troubleshooting.
Reset Network Settings
If your iPhone calls are still not ringing on your Mac, the issue might be with your network settings. Follow these steps to reset your network settings:
Reset iPhone network settings
- Open the Settings app on your iPhone.
- Tap on “General.”
- Scroll down and tap on “Reset.”
- Tap on “Reset Network Settings.”
- Enter your passcode if prompted.
- Tap “Reset Network Settings” again to confirm.
Your iPhone will now restart, and your network settings will be reset to their default settings. This will erase all Wi-Fi networks and passwords, cellular settings, and VPN and APN settings. Once your iPhone restarts, reconnect to your Wi-Fi network and test if the issue is resolved.
Reset Mac network settings
- Click on the Apple menu in the top-left corner of your screen.
- Click on “System Preferences.”
- Click on “Network.”
- Select the network connection you’re using (Wi-Fi or Ethernet).
- Click on the “Advanced” button in the bottom-right corner of the window.
- Click on the “TCP/IP” tab.
- Click on “Renew DHCP Lease.”
- Click on the “DNS” tab.
- Click on the “-” button to remove any custom DNS servers.
- Click “OK” to save the changes.
By resetting your network settings, you can resolve any issues related to your network configuration that may be preventing your iPhone calls from ringing on your Mac. If the issue persists, move on to the next step in troubleshooting.
Contact Apple Support
If none of the above steps have resolved the issue, it’s time to contact Apple Support. Apple Support can provide you with further assistance and help you diagnose any hardware or software issues that may be causing the problem.
When to contact Apple Support
You should contact Apple Support if:
- You’ve followed all the troubleshooting steps above, and the issue still persists.
- You suspect that there may be a hardware issue with your iPhone or Mac.
- You need further assistance from Apple’s technical support team.
How to contact Apple Support
You can contact Apple Support by phone, chat, or email. Visit the Apple Support website for more information on how to get in touch with Apple Support.
By contacting Apple Support, you can get the help you need to fix the issue and ensure that your iPhone calls ring on your Mac.
In conclusion, missing important calls can be frustrating, but by following the troubleshooting steps above, you can fix iPhone calls not ringing on Mac. Remember to always keep your software up to date, check your settings, reset your network settings, and contact Apple Support if needed. Stay connected with StarOne Technology for more informative tech-related articles.
Disable Call Forwarding
If call forwarding is enabled on your iPhone or Mac, it can cause calls not to ring on your Mac. Follow these steps to turn off call forwarding:
Turn off call forwarding on iPhone
- Open the Settings app on your iPhone.
- Tap on “Phone.”
- Tap on “Call Forwarding.”
- Turn off the toggle next to “Call Forwarding.”
Turn off call forwarding on Mac
- Open the FaceTime app on your Mac.
- Click on “FaceTime” on the menu bar at the top of your screen.
- Click on “Preferences.”
- Click on the “Settings” tab.
- Turn off the toggle next to “iPhone Cellular Calls.”
By following these steps, you can turn off call forwarding on both your iPhone and Mac, eliminating any possibility that it’s the cause of the issue. If the issue persists, move on to the next step in troubleshooting.
Sign Out and Back In to iCloud
Sometimes, the issue can be related to your iCloud account. By signing out and back in to iCloud on both your iPhone and Mac, you can refresh the connection and potentially fix the issue. Follow these steps:
Sign out of iCloud on iPhone
- Open the Settings app on your iPhone.
- Tap on your name at the top of the screen.
- Scroll down and tap on “Sign Out.”
- Enter your Apple ID password and tap on “Turn Off.”
Sign out of iCloud on Mac
- Click on the Apple menu in the top-left corner of your screen.
- Click on “System Preferences.”
- Click on “Apple ID.”
- Click on “Overview.”
- Click on “Sign Out.”
Sign back in to iCloud on both devices
- Sign back in to iCloud on your iPhone by going to Settings > Sign In to your iPhone.
- Sign back in to iCloud on your Mac by going to System Preferences > Apple ID > Overview > Sign In.
By signing out and back in to iCloud on both devices, you can refresh the connection and potentially fix the issue. If the issue persists, it’s time to contact Apple Support.
Contact Apple Support
If you’ve followed all the troubleshooting steps above and the issue still persists, it’s time to contact Apple Support. Apple Support has a team of experts who can help you diagnose and fix the issue.
When to contact Apple Support
You should contact Apple Support if you’ve followed all the troubleshooting steps above, and the issue still persists. Also, if you’re not comfortable performing any of the troubleshooting steps, you can contact Apple Support for assistance.
How to contact Apple Support
You can contact Apple Support in several ways, including:
-
Apple Support website: Visit Apple’s support website and select the “Get Support” option. You can then choose the product you need help with and select the issue you’re experiencing. Apple Support will guide you through the troubleshooting process.
-
Apple Support app: Download the Apple Support app on your iPhone or iPad. The app provides step-by-step guidance and allows you to schedule a call with an Apple Support representative.
-
Phone: You can call Apple Support directly at 1-800-APL-CARE (1-800-275-2273) and speak to a representative.
By contacting Apple Support, you can get expert help in fixing the issue and ensure that your iPhone calls are ringing on your Mac.
Conclusion
In conclusion, missing important phone calls can be frustrating, but with the troubleshooting steps above, you can fix the issue of iPhone calls not ringing on Mac. Start by checking your iPhone and Mac settings, updating your software, resetting network settings, disabling call forwarding, and signing out and back in to iCloud. If the issue persists, contact Apple Support for expert help.
At StarOne Technology, we strive to keep you informed about the latest tech developments and provide you with solutions to common tech problems. By following our guide, you can ensure that your iPhone calls ring on your Mac and never miss an important call again. Stay informed with StarOne Technology and explore the latest tech breakthroughs and software updates in the industry.
